Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. "Hype Cycle for Communications Service Provider Digital Service Enablement, 2016" by Amresh Nandan and Neil Osmond. By using Leo RPA, clients can easily offload their rule based, mundane, repetitive processes to a robotic workforce-ensuring efficient and accurate completion of business processes." "With increased costs and complexity, companies are looking for ways to improve employee productivity more effectively by shifting them away from repetitive and labor-intensive tasks. "We are witnessing very strong traction in the market for industry-specific, business processing automation solutions that meet the increasing needs of our customers," affirms Rosenbach. Gartner rates RPA benefits as 'high' and the market maturity as 'adolescent.' RPA can help mitigate the impact of wage inflation seen in most offshore locations 1. RPA can address the problematic issue of staff attrition. RPA tools can be deigned to operate 24/7. "Kryon Systems' inclusion on the short list of Gartner's sample vendors validates our strategic direction to provide intelligent robotic process automation solutions to industry verticals," continues Rosenbach. "We believe this certainly validates the importance and value that organizations can realize by implementing a robotic process automation solution and feel this affirms Kryon Systems' dedication to innovation and delivering a competitive edge," says Rosenbach. In July's Hype Cycle for Communications Service Provider Digital Service Enablement, RPA has reached the "Peak," and Gartner has labeled the technology as having less than two years to mainstream adoption. Amongst other new technologies, RPA is mentioned as a technology that can have a "dramatic impact on replacing humans in tasks that are rule-based and repetitive rekeying or data collation tasks" and has the potential to significantly impact organizations that are labor-intensive such as consulting, business process outsourcing (BPO) and shared services. The Gartner Hype Cycle for Communications Service Provider Digital Service Enablement identifies capabilities that communications service providers need to adopt to implement successful digital service initiatives 1. For technologies, we can use Gartner's Hype Cycles but for people and providers.FRANKLIN LAKES, NJ -(Marketwired - July 25, 2016) - Kryon Systems announced today they are recognized as a sample vendor for Robotic Process Automation (RPA) in the recent Gartner Hype Cycle for Communications Service Provider Digital Service Enablement, 2016 1. So it will always be a good practice to understand where the technology or the provider is on these curves before engaging. To me, these curves are modelling the risk of not having promises kept. But with Dunning-Kruger, the confidence level on the plateau ultimately exceeds the ' peak', it is always possible to find an "expert" who has the knowledge the level of the ' plateau' in Gartner is always lower than the level of the ' peak' meaning that the expectations in the early days of a technology are always inflated and that the technology will never match them over time.
So the density of the references around the peak is higher resulting in a wider ' peak' This might be because the Gartner Hype Cycle has a focus on emerging technologies close to that peak and less on the mature technologies, on the plateau. the ' peak' in Dunning-Kruger is thinner than the one in the Gartner Hype Cycle.
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